Shipping Policy
Thank you for shopping with Enfleet.shop. We are committed to delivering your footwear orders safely and efficiently. Please review our shipping policy below.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are processed Monday through Saturday, excluding public holidays.
- During sales, promotions, or peak shopping seasons, processing times may be extended.
Shipping Time
Domestic Shipping (India)
- Standard Shipping: 5–10 Business Days
International Shipping (If Available)
- Standard Shipping: 10–20 Business Days
Delivery times are estimates and may vary due to courier delays, weather conditions, customs clearance, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
- Free shipping may be offered on eligible orders during promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to track the status of your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Enfleet.shop is not responsible for delays, lost packages, or delivery failures caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order is significantly delayed or appears lost, please contact our support team.
We will work with the shipping carrier to investigate and assist in resolving the issue whenever possible.
Damaged Packages
If your package arrives damaged:
- Take clear photos of the package and product.
- Contact us within 48 hours of receiving the order.
- Provide your order number and supporting photographs.
We will review the issue and arrange a replacement, exchange, or refund if applicable.
International Orders
For international shipments:
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
- Enfleet.shop is not responsible for customs-related delays.
Delivery Attempts
If delivery fails due to customer unavailability or an incorrect address, additional shipping charges may apply for re-delivery.
Contact Us
For shipping-related inquiries, please contact: